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Rated 5 out of 5
SiteCare has been an invaluable partner for our website. Their team manages hosting, security monitoring, updates, and backups seamlessly. What truly sets them apart is their rapid resolution support. Whenever I have technical questions, their responses are swift, easy to understand, and issues are resolved quickly. We appreciate being able to use our monthly allotted hours for these needs, and their quotes for larger projects are always reasonable. Recently, they helped us achieve compliance with global cookie and privacy laws, which was a huge relief. I highly recommend SiteCare for their expertise and exceptional customer service.
Dec 15, 2025
Victoria Webb avatar
Victoria Webb
Digital Communications Specialist , Southern New Hampshire University
Rated 5 out of 5
Quick, friendly and effective service and support.
Dec 5, 2025
Rated 5 out of 5
Darah is responsive and efficient. I usually get a response within a hour, if not sooner. She has excellent communication and problem-solving skills. Managing the website has become much easier since switching to Sitecare. The team is integral to improving the website. We are extremely pleased with the service and have recommended, and will continue to recommend, Sitecare.
Oct 2, 2025
Rated 5 out of 5
They are always quick to respond to requests and hopefully soon we will be having them update our website for accessibility!
Sep 30, 2025
Rated 5 out of 5
Bop Design referred us to SiteCare for website management and we're so happy they did! Krista, Darah, and our SiteCare account team are extremely knowledgeable and responsive. Turnaround on non-urgent tasks is quick and any problems have been resolved within hours. Since SiteCare took over, our site performance has been rapidly improving. For anyone looking for website hosting and/or back-end management, we highly recommend SiteCare!
Sep 30, 2025
Rated 5 out of 5
SiteCare has been an absolute superhero to my business - there's no other word to describe them. Any time something goes wrong, I email SiteCare and they get a fix and resolution in place ASAP. Everyone on their team, especially Matt and Ryan, work tirelessly to make sure my site is not only operating, but also ensuring it is in the best shape possible in terms of site speed, traffic (SEO team), and compliant. I truly don't know where I would be without them these last 10 yrs (if not more).
Sep 30, 2025
Rated 5 out of 5
SiteCare is super responsive and has great follow through. They have advised us honestly and transparently (without us ever feeling like the laypeople we are!). We better understand our website structure, plug-ins, and count on them to handle it all with ease.
Sep 30, 2025
Jeremy Kogan avatar
Jeremy Kogan
Senior Project Manager, BODYARMOR
Rated 5 out of 5
It's a pleasure working with SiteCare on all of our WordPress website needs. Our SiteCare account manager, Darah, is always very helpful in answering all of our questions and explaining how our site works. She was very prompt in her replies and quick with website updates. Plus, compared to other development agencies, SiteCare is very affordable.
Sep 29, 2025
Rated 5 out of 5
Above all, SiteCare’s greatest offering is their exceptional support. My experience with their incredibly smart and genuinely helpful team made the process of building a website from scratch (and learning the ins and outs of WordPress) far easier than I ever imagined. From concepting to actual development (including liaising with other third parties), SiteCare made the entire journey less overwhelming and, surprisingly, fun. They always had answers and offered solutions that helped me look good in front of leadership. Would definitely recommend!
Sep 25, 2025
Rated 5 out of 5
As an organization that is hyper-focused on growth, we don't have a lot of extra time. That's why SiteCare is so much more than a partner; they are our security blanket. They've become our trusted soundboard and our first call when we need an expert. SiteCare is the epitome of a true business partner.
Aug 28, 2025
Rated 5 out of 5
NAHMA loves working with SiteCare. They have hosted our website for the past several years, and have done a fantastic job assisting with any technical or security issues that come up. SiteCare staff always provide timely and helpful assistance.
Aug 26, 2025
Trisha Clymore avatar
Trisha Clymore
Rated 5 out of 5
I have been working with SiteCare for over 15 years. We have used them for creating our website to maintenance of our site. They are very knowledgable, helpful and prompt. I highly recommend their services!
Aug 26, 2025
Rated 5 out of 5
SiteCare has been our supplier/partner for a couple of years now (written August 2025). They provide monthly maintenance services on our website as well as a significant remodel about 6 months ago. Sitecare is hands-down, the best internet/website service company I have had experience with. Whether it is quick changes to the site, adding new security elements, a complete remodel of the site, or just helping us understand the pros/cons of what we might ask, they always provide clear, effective, high-quality results, on time and with very competitive services. Claire, Ryan and the rest of the crew at Sitecare do a great job and customer service is clearly number one.
Aug 19, 2025
Amy McIntyre avatar
Amy McIntyre
Rated 5 out of 5
We have been using SiteCare for a couple of years now, and have been very impressed with the quick and effective response to each and every one of our support requests. From very simple to complex issues, SiteCare has offered us solutions. They are much more reliable than any of our past website maintenance providers.
Aug 14, 2025
Rated 5 out of 5
SiteCare has been our maintenance and development partners for our WordPress multisite for three years now! They also manage our Google Ads and have improved their performance since taking them over. The entire team has consistently delivered effective solutions to any issues that arise with a rapid response time! I cannot recommend them enough. Our Account Manager, Krista, is absolutely amazing. Her expertise has saved me countless hours of work. We greatly value her skillset, professionalism, and candor as we continue to grow our WordPress multisite!
Aug 4, 2025
Sister Celine avatar
Rated 5 out of 5
Someone is always ready to help quickly with any problems that might occur with our website. The experts at SiteCare always find a solution.
Aug 2, 2025
Daryl Eifler avatar
Rated 5 out of 5
Krista at SiteCare is a true professional—extremely responsive and always a pleasure to work with. She consistently follows up and follows through until every ticket is fully resolved. Even when she’s out of the office, the rest of the SiteCare team steps in seamlessly to ensure we’re taken care of. Krista regularly goes above and beyond, and her friendly, professional approach makes working with her and SiteCare a great experience.
Aug 1, 2025
Rated 5 out of 5
We can’t say enough good things about SiteCare! Whether it’s routine maintenance or an unexpected issue, they're always there when we need them. They're quick to respond, clear in their communication, and consistently friendly and professional. Their reliability gives us peace of mind, and their proactive approach means we’re rarely caught off guard. It’s a true partnership, and we’re incredibly grateful for the relationship we’ve built with SiteCare.
Jul 31, 2025
Madeline Daniels Benderev avatar
Rated 5 out of 5
I had been managing website maintenance by crisis, and scrambling to find an available developer to contract for a few hours with us for each issue. Monthly maintenance did not seem practical based on the estimates I was receiving. A member of our team came across SiteCare in a search, and I have not had a minute of stress regarding our multiple WordPress properties since. I have peace of mind that updates are happening when they should, and the support bundles have provided us nothing but responsive and reliable support. We've only had one request that was out of scope, and we were pointed in the right direction of where we could get help. But most critically, SiteCare has helped us stabilize persistent performance issues that were undermining our organic search efforts and user experience.
Jul 30, 2025
Tom Braeger avatar
Rated 5 out of 5
I'm consistently impressed by the fast, accurate responses I receive from SiteCare. Their team is a pleasure to work with, and they consistently exceed my expectations. Whether it's resolving an issue or setting up a staging site for updates, they handle everything quickly and efficiently. Thank you for the outstanding support!
Jul 30, 2025
Nicole Erickson avatar
Rated 5 out of 5
Partnering with SiteCare has been one of the best decisions we've made for our website and our Marketing team. We trust that when we consult SiteCare's experts, we are getting a recommendation from a team with our business's best interests in mind. Their development team, troubleshooting, and customer service are on point. Response times are unreal, which is just what we needed. Thank you, James!
Jul 29, 2025
Rated 5 out of 5
SiteCare has been very easy to work with and helpful when we have questions...and sometimes we have a LOT of questions. Whether the questions concern adding info to our sites or clarifying the reports, we always get a quick response. I would definitely recommend SiteCare to others.
Jul 29, 2025
Rated 5 out of 5
Around 10 years ago, SiteCare worked with us in a total make-over of our website and took over the management of our SEO efforts and ad campaigns. They have been exceptionally responsive and patient in leading us through and explaining the nuances of digital marketing. Claire has been our account manager and has been exceptional at keeping us informed, providing us with actionable information, and been a reliable partner when we needed assistance. In a transactional world, it is a pleasure to work with someone who believes in and supports building relationships.
Jul 29, 2025
Rated 5 out of 5
We recently hired SiteCare to address a number of technical SEO errors on our website because the website health decreased rapidly. We couldn’t be more impressed with the results. Their team jumped in quickly, identified the root problems, and implemented solutions that significantly improved our site’s overall health score to 97. Thanks to their expertise and attention to detail, our website is now running more efficiently, Google ranking has improved, and our SEO performance has noticeably improved. James has been responsive, knowledgeable, and truly committed to helping our business succeed online. If you’re looking for a reliable, skilled team to optimize your website and fix technical issues the right way, SiteCare is the one to trust. Highly recommend!
Jul 25, 2025
Rated 5 out of 5
SiteCare has been a great partner of HSG Advisors for over 5 years now. They have been with us through an initial website complete redesign and then refresh 2-3 years later. They have managed all security aspects of our site throughout that same time period and we've never had any issues arise during that time period. We highly recommend them to anyone looking for an invested partner to manage all aspects of website security, design, and flow to increase lead generation and visibility.
Jul 24, 2025
Rated 5 out of 5
We began working with SiteCare in January, and though we tried our best to scare them with our complex and fragile environment that required significant attention, the team did not hesitate to take ownership by formulating and implementing a fast and secure plan to provide a healthy environment. From day one, Ryan took the lead in managing our account. His level of commitment and expertise has made all the difference. They offer far more than technical proficiency. They are patient, transparent, and genuinely care for our success. It is uncanny just how available and responsive they are day to day. We’ve come to trust them deeply, not just with our websites, but also for guidance across a range of internal systems and configurations beyond the typical scope of web maintenance. I cannot stress enough that Ryan and the entire SiteCare team have more than met our expectations; they consistently exceed them. We view them as an essential partner in our business and are excited to continue growing that relationship. They’ve earned not just our business, but our confidence and trust in what we’re building together.
Jul 24, 2025
Rated 5 out of 5
Finding the right partner to provide support for WordPress – a company who’s technically capable, responsive, and understands our business needs - is harder than we expected it would be. We’ve been through the tough journey to find the right company, and with SiteCare, we finally got it right. Working with SiteCare has been a genuinely positive experience. They listen, ask the right questions, and quickly turn business needs into smart, workable solutions. It feels like they’re part of our team, not just a vendor, and that level of trust and dependability is hard to find. Thanks to SiteCare, for all they do for us.
Jul 24, 2025
Rated 5 out of 5
Since partnering with SiteCare two years ago, we no longer have to worry about updates, backups, load times, or security, because we know James and the SiteCare team have us covered. This frees up our time to focus on improving the user experience and creating quality content. We especially appreciate the prompt, knowledgeable, and always friendly customer service. Thanks especially to James and the entire team at SiteCare!
Jul 18, 2025
Rated 5 out of 5
SiteCare designed our website nearly 10 years ago. During this time they have been responsive to our needs and help us manage the website. They do excellent work and we are pleased to work with them.
Jul 18, 2025
Rated 5 out of 5
I’ve truly enjoyed working with SiteCare. They are responsive, helpful, and just genuinely great people. Darah has been my go-to since we transitioned our website, and she couldn’t be more supportive or kind. I appreciate the guidance, service, and quick turnaround every step of the way. Big thanks to the SiteCare team and of course a special shoutout to Darah!
Jul 16, 2025
Matthew Eads avatar
Rated 5 out of 5
I switched to SiteCare a few years ago as my blog grew. I was of course skeptical, "you don't know what you don't know" was always on my mind. The team at SiteCare (especially James) is OUTSTANDING and I couldn't be happier to have made the switch.
Jul 2, 2025
Rated 5 out of 5
As the founder of Privada Cigar Club, I’ve worked with more than five professionals on my WordPress site over the years. A lot of money and customer trust depend on that site, so I have to be 100% professional at all times. After seven years and five different experiences, I wish I had found SiteCare sooner. Drew, James, and the team are phenomenal communicators, and they did something no one else could: they reduced the size of my site. Thank you, SiteCare!
Jun 12, 2025
Rated 5 out of 5
I've worked with a lot of marketing-related service providers over my career, and SiteCare is easily the best I've encountered. From their unique offerings and value to standout team and leadership, I couldn't do my job successfully without them. Our Wordpress site and needs are quite complex, and they handle them with ease. If you need a hand with your site and like working with people who are always positive, move fast to fix your problems, help you make improvements, deliver high-quality results, and more—SiteCare is your solution.
Feb 7, 2025
Kyle Zak avatar
Kyle Zak
DentalPost
Rated 5 out of 5
Hiring SiteCare is the best investment we’ve ever made. When we began the project, our SEO score was at 16%, but now we’ve reached 76%. Back in January, they recorded 1,078 critical errors and 17,141 errors. As of yesterday, we now have zero critical errors and just 38 errors. On top of that, revenue from organic traffic has increased from 20%–32%.
Nov 14, 2024
Christian Hamilton avatar
Christian Hamilton
Rated 5 out of 5
SiteCare handles our WordPress instance from top to bottom. We know our site will function properly and be reliable and stable while we constantly iterate on its design and functionality. SiteCare is able to skillfully manage our core instance as well as all the integrations and 3rd party features we deploy.
Dec 22, 2023
Roseen Scharnagl avatar
Roseen Scharnagl
Aji Network
Rated 5 out of 5
SiteCare support keeps our business going. We rarely have issues and if we do they are always responsive, ready to help and resolve the issue quickly.
Jun 7, 2023
Amy Criste avatar
Amy Criste
Rated 5 out of 5
SiteCare provides excellent customer service such as their immediate response times to my questions and follow-up to my website requests. The customer services definitely shines.
Dec 2, 2022
Shamser Suzon avatar
Shamser Suzon
Rated 5 out of 5
Nov 22, 2022
Christian Hamilton avatar
Christian Hamilton
Rated 5 out of 5
SiteCare provides the most knowledgeable, reliable, and professional WordPress support I have ever encountered. You cannot go wrong choosing this company to maintain your WordPress website. They go above and beyond, and regularly exceed expectations. They're also incredibly helpful with strategic digital marketing guidance -- whether you're just launching a business or in high growth phase. These people know their stuff.
Nov 22, 2022
Christina Lane avatar
Christina Lane
Rated 5 out of 5
Site traffic is increasing and site optimization has increased site speed considerably. Communication is ongoing and I’ve never had to wait more than a few hours for a response to a question. I would have no problem referring SiteCare to others, top shelf outfit.
May 6, 2022
Bill Cunningham avatar
Bill Cunningham
The Cunningham Group
Rated 5 out of 5
Their efforts have proven very successful in meeting our clients’ goals to increase qualified leads. Their primary success is reflected in the success of our clients’ increased sales and identifying point of origin of the inquiries.
Nov 14, 2021
Ashley Markley avatar
Ashley Markley
Rated 5 out of 5
Ryan and his team were amazing with transferring my website from wix to wordpress. He was quick to respond to every question/concern I had and was extremely helpful when answering my detailed questions. I would recommend them to anyone and am so grateful for their time and expertise. I couldn't be happier with their service!
Nov 22, 2020
Brent Sobol avatar
Brent Sobol
Rated 5 out of 5
I have been a customer since 2004. SiteCare redefines professionalism for website management.
Nov 22, 2020
Home Probe avatar
Home Probe
Rated 5 out of 5
We have been more than impressed with the professionalism and responsiveness from SiteCare. Ryan has responded quickly to my many questions while we got a new site up and running. I applaud the customer service and would highly recommend them!
Nov 22, 2020
Nancy Davis Kho avatar
Nancy Davis Kho
Rated 5 out of 5
I've relied on SiteCare for support for two websites for years and I cannot say enough what great service they provide - worth every penny. Whenever I have a problem they pop into action and have it resolved so quickly - I don't even worry at this point when something happens because I have so much faith in their ability to problem solve. HIGHLY recommend!
Nov 16, 2020
Zan Emerson avatar
Zan Emerson
Rated 5 out of 5
A joy to work with and very helpful managing and troubleshooting our complicated web presence. Highly recommended!
Nov 16, 2020
Saturday Evening Post avatar
Saturday Evening Post
Rated 5 out of 5
After our site had been redesigned in WordPress, we needed continuing WordPress support of our new site. Their WordPress on-call support was the perfect fit for us. With any WordPress issue, their response time, professionalism, and knowledge could not be better. Ryan always has the answer for us, always the same day, if not within minutes of me asking a question. It is like having an on-call group of WordPress experts on our staff, ready to go, for a very reasonable rate that can't be beat. Highly recommend them.
Nov 16, 2020
Matthew Eads avatar
Matthew Eads
Rated 5 out of 5
I’ve always had outstanding service from SiteCare with very minimal response time. Their Account Managers are amazing and stay on top of any issue I have. They are proactive in their approach and there is never an unnecessary upsell for services I don’t need. Highly recommended.
Apr 15, 2020
Rated 5 out of 5
I have been with SiteCare for probably over 7 years now and I could not be happier. Both Ryan and Matt have been SO SO AMAZING. No matter what, they are always there to the rescue. Their response times are always lightning fast, and you feel like they're your website angels, overlooking and making sure everything is running properly all the time. I could not recommend them enough!
Nov 16, 2019
Jeff Luther avatar
Jeff Luther
Rated 5 out of 5
When it was 'that time again' to start looking for someone to revamp our website, I got that familiar pit in my stomach and kept avoiding the inevitable. I got really lucky when I came across SiteCare. They didn't sell me with internet speak or give me some elusive price structure that grows like a wet gremlin. They were very transparent about what they could do for our organization and gave a clear understanding of what they would not do also. They never tried to sell me the holy grail of SEO and number one rankings like most folks do. They spoke in real people terms and made every effort to give me all the information that I needed and also helped me understand what I didn't know I needed. Most importantly, they asked questions and they listened. Their service was great, they delivered as on time as they could because I was the hold up on some of the things. What I thought was unique was they were always trying to move me forward, even when I didn't necessarily want to make the time to give them what they needed. The interesting thing is they were getting paid whether I did my part or not but they always found unique ways to hold me accountable and get me motivated to push the project forward. My experience in the past has not been as positive. I was impressed. This is the first time I will look forward to working on our website when the time comes again. I will use SiteCare and look forward to the process.
Nov 16, 2019
Kay McDonald avatar
Kay McDonald
Rated 5 out of 5
Absolutely delighted with the service. I signed up when my website wasn't loading and the responded immediately and fixed even before I had paid! Where else do you get that kind of service?
Nov 16, 2019